Core Services
Our three core services work together: start with Self-Assessment, dive deeper with Consult & Audit, and sustain improvements with Virtual SDM.
Your Journey to IT Service Excellence
Our Three Core Services
Self-Assessment
- 10-minute online check
- Immediate high-level results
- No sales pressure
- Identifies areas for deeper review
Consult & Audit
- Two-phase consult and audit
- Supplier and in-house coverage
- Actionable recommendations
- Option to implement yourself
Virtual SDM
- Continuous service monitoring
- Supplier relationship management
- Risk and cost optimisation
- Monthly reporting and reviews
Looking for Something Simpler?
For trades companies needing streamlined oversight and assurance without full service delivery management, check out DigitalReady — our V-SDM lite solution designed specifically for construction, electrical, plumbing, and other trades businesses.
How They Work Together
Discovery
Self-Assessment identifies potential gaps and areas of concern
Analysis
Consult & Audit deep-dives and provides prioritised actions
Ongoing Excellence
Virtual SDM ensures continuous service quality and optimisation
Each service can stand alone, but they're most powerful together.
Why Choose Our Core Services?
Independent Advice
We don't sell products or solutions — our only agenda is your service quality and value.
Proven Methodology
Service delivery know-how built on decades in enterprise environments.
Your Choice
Implement recommendations yourself, or have us oversee delivery — no pressure.
Ready to Get Started?
Begin your journey to IT service excellence.
Start Self-Assessment Book a Consultation